Boxster server is being rebooted, should be back up momentarily. Please contact support if you need any assistance.

We will perform this network maintenance starting Tuesday, November 2, 2010. We will bring up a secondary Cogent peer into the blend. This peer will serve for redundancy purposes only. The window will run from 04:00AM until 07:00AM Phoenix Time.

This maintenance should NOT have any impact on your services, but feel free to contact our tech team in the event you notice any connectivity problems to your network.

The ticket system and live chat is going down for about 15-30 minutes to replace a failing hard drive.
If you submit a ticket/email during this outage, it will unfortunately not be received.

If you need immediate assistance, please contact by phone 1.800.547.9995 or 1.909.498.4415
Please follow our tech twitter as well, if you have questions we can respond.
http://twitter.com/certified_tech

boxster server had to have emergency reboot and is running file check at this time. ETA 20-30 minutes.

We will be performing network maintenance Wednesday, October 06, 2010. The purpose of this maintenance is to replace a faulty module for our core switch, and restore the secondary uplink which failed this morning.

The window will run from 11:00PM PST until 02:00AM PST. You may experience up to 5 minutes of intermittent connectivity issues during that time.

Our Atlanta data center will have a scheduled 12-hour maintenance window that will begin at 12:00am EST on Friday, October 1st and end at 12:00noon EST.

WE EXPECT THIS MAINTENANCE TO BE NON-CUSTOMER AFFECTING.

As part of our Green Initiative, we will be performing an upgrade to our Redundant UPS Plants on Friday, October, 1st. This is a very large project and the reason for such a long maintenance window.

The purpose of this upgrade will be to install the new Eaton Energy Saver System (ESS) into our infrastructure. In traditional UPS Systems as much as 8-15% of power fed into the system is lost before it actually travels to the servers on the data center floor. By taking the dramatic step of purchasing ESS and installing it in our UPS Plant we expect to be able to get 99% to the floor. What does that mean to the environment? With a data center critical load over 2,000kW, there is a three year energy savings of more than 5,360,000 kWh. That equals more than 6,413 metric tons of CO2 over a five year period , or upwards of 1,870 cars off the road for an entire year!!

Our new Data Center was built with Maintenance By-Pass systems to allow us to perform maintenance on any equipment without the need to take the Data Center off line. We will still be receiving power from our Utility Service and our Generators will be running during the entire window just in case.

We are experiencing some network issues with one of our Providers in the Atlanta Data Center. Our Network Team is working on resolving the issues. We will update as soon as we resolve the issue.

We will be performing network maintenance starting Friday, July 30, 2010. The purpose of this maintenance is to bring up one more ISP back online as part of our BGP blend. The window will run from 02:00AM MST until 05:00AM MST.

This is a no impact maintenance, but if you experience any problems please feel free to contact our support team.

We will be performing network upgrades on Sunday, 7/25/2010 between the hours of 2 AM and 8 AM EST. While we do not anticipate this to be customer affecting, there may be one or two very brief interruptions (less than 2 minutes) while major components are rebooted after the upgrades.

We will be performing emergency network maintenance starting Thursday, July 1, 2010. The purpose of this maintenance is to bring up a failed redundant link. The maintenance window will run from 10:00PM MST until 12:00AM MST. You may experience up to 5 minutes of intermittent connectivity issues during that time. If you have any further questions, please feel free to contact support.