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Scheduled Maintenance – PHX Data Center 03/07

admin — Mon, 05 Mar 2012 18:14:17 +0000

A planned maintenance window will take place during the morning of Wednesday, March 7 starting at 12:00 a.m. and lasting until 4:00 a.m. Mountain Standard Time (MST). During this maintenance, we will install two new switch card modules on each of our edge routers to proactively increase the total capacity and throughput of the network. Because of our new fully redundant design, this impact should cause no interruption of service.

Avenger Server Issues

admin — Sat, 21 Jan 2012 19:43:46 +0000

We are currently having issues with the Avenger Server. We are looking into this and hope to have a resolution shortly.

Scheduled Maintenance PHX Data Center – 01/17

admin — Sun, 15 Jan 2012 18:01:39 +0000

A scheduled maintenance window will occur on Tuesday, January 17, 2012 from 11:00 p.m. Mountain Standard Time (MST) until 2:00 a.m. MST on Wednesday, January 18. During this three-hour maintenance, our Network Engineers will be adding a switch blade to each of our core routers to provide additional port density for future network growth. Please note that this maintenance should not affect your services with us.

PHX Data Center Scheduled Maintenance 01/01

admin — Fri, 30 Dec 2011 19:36:47 +0000

A maintenance window will take place at our Phoenix data center from 11:00 p.m. Mountain Standard Time (MST) on January 1, 2012 to 2:00 a.m. MST on January 2. The purpose of this maintenance is to bring additional circuits from some carriers within our facility into our bandwidth blend. This should result in increased capacity and added redundancy to each of our existing carriers.

Please note that this maintenance should not affect your services. However if you notice any problems during the maintenance window please feel free to contact us.

PHX Data Center Scheduled Maintenance 12/18

admin — Sun, 18 Dec 2011 16:13:01 +0000

Our next scheduled maintenance will take place on Sunday December 18, 2011 starting at 11:00 p.m. Mountain Standard Time (MST). The projected completion time is 2:00 a.m. MST on December 19, 2011. Please note that during this maintenance window you may see intermittent connectivity issues until the maintenance is complete.

PHX Data Center – Scheduled Network Maintenance 12/11/11

admin — Fri, 09 Dec 2011 22:20:40 +0000

Sunday December 11, at 11:00 p.m. Mountain Standard Time (MST), with an projected completion of Monday December 12, at 2:00 a.m. MST. During this maintenance our network engineers will introduce a new primary core router to the network, as well as move a portion of our client base over to this new device. As mentioned before, the addition of this core router is another step towards improving our network performance, stability, and throughput. Please note that during this maintenance some clients may see intermittent connectivity issues through-out the length of the maintenance.

PHX Data Center Maintenance 12/01

admin — Wed, 30 Nov 2011 03:49:46 +0000

We will be performing scheduled maintenance at our Phoenix data center on December 1 from 12:00 a.m. to 5:00 a.m. Mountain Standard Time.

This maintenance will bring additional circuits from our existing carriers into our blend, for increased capacity and added redundancy throughout the network. Please note that during the five-hour maintenance you may notice some intermittent connectivity issues while the BGP tables converge on all our edge routers.

Ticket System Restored

admin — Sat, 19 Nov 2011 03:39:58 +0000

Our ticketing system is now restored. Please feel free to contact via Live Chat or ticket for immediate assistance.

Ticket System Down

admin — Sat, 19 Nov 2011 02:30:51 +0000

Currently our ticket system is down momentarily due to an emergency update that needed to be performed.
Please contact us via telephone for support issues 1.800.547.9995 or 1+909.498.4415

The system should be back up shortly. Thank you for your patience!

PHX Data Center Maintenance 11/17

admin — Tue, 15 Nov 2011 18:56:52 +0000

In our ongoing efforts to provide you with the best network experience and service, our network engineering team will perform a network maintenance on Thursday, November 17 2011 from 10:00 a.m. to 6:00 p.m. Mountain Standard Time (MST).

The purpose of this maintenance is to add an additional backend core switch in order to increase our back-end’s network capacity. In addition, we will be moving some of the existing switch uplinks over to the new core switch. This network maintenance will not affect Internet public traffic, unless services depend on back-end connections. Please note that each switch will take a few minutes to complete and downtown per switch will be intermittent through the maintenance time frame.