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PHX Data Center Scheduled Maintenance 12/18

admin — Sun, 18 Dec 2011 16:13:01 +0000

Our next scheduled maintenance will take place on Sunday December 18, 2011 starting at 11:00 p.m. Mountain Standard Time (MST). The projected completion time is 2:00 a.m. MST on December 19, 2011. Please note that during this maintenance window you may see intermittent connectivity issues until the maintenance is complete.

Ticket System Restored

admin — Sat, 19 Nov 2011 03:39:58 +0000

Our ticketing system is now restored. Please feel free to contact via Live Chat or ticket for immediate assistance.

Ticket System Down

admin — Sat, 19 Nov 2011 02:30:51 +0000

Currently our ticket system is down momentarily due to an emergency update that needed to be performed.
Please contact us via telephone for support issues 1.800.547.9995 or 1+909.498.4415

The system should be back up shortly. Thank you for your patience!

PHX Data Center Maintenance – 10/12

admin — Mon, 10 Oct 2011 16:42:34 +0000

Our Network Operations team will perform a planned Network Maintenance on Wednesday October 12 from 12:00 a.m. (midnight (MST) to 10:00 a.m. MST.

This maintenance is another step in our efforts to keep improving
the performance, reliability, and security of our network. Our Network Team will be adding a new core router to enhance the connectivity you receive.

To properly perform this maintenance, we will be moving clients to the new device during the ten-hour window. As such, short periods of intermittent connectivity will occur. To mitigate the duration of any disruptions, we will only move a small number of clients at a time. We apologize for any inconveniences this may cause, and if you have further questions please feel free to contact our support staff.

PHX Data Center Emergency Maintenance 06/02/11

admin — Thu, 02 Jun 2011 00:54:49 +0000

We will be performing an emergency network maintenance starting Thursday, June 2, 2011. The purpose of this maintenance is to bring online one of our ISPs back into the blend. The window will run from 1:00AM MST until 03:00AM MST. During the maintenance you may experience intermittent connectivity problems for up to 15 minutes. If you have further questions please feel free to contact our support staff for any questions.

Live Chat Maintenance 04/22

admin — Fri, 22 Apr 2011 20:10:38 +0000

Live chat system is down for maintenance at the present time. Sorry for the inconvenience. If you need assistance, please open a support ticket
http://certifiedhosting.com/submitticket

Live Chat Over Load!

admin — Sat, 27 Nov 2010 05:11:17 +0000

If you are trying to contact us on Live Chat, we are on over load right now due to the high demand of our Black Friday Sale. Please be patience with us or send us an email to sales@certifiedhosting.com.

PHX Data Center Maintenance

admin — Tue, 18 May 2010 01:48:17 +0000

As always, to keep interruptions at a minimum, we will be performing this maintenancebetween the hours of 11:00pm and 3:00am MST on 05/18/10 (Tuesday). The purpose of this maintenance is to restore our redundant links between the PhoenixNAP DC and DRT DC. You may experience up to 5 minutes of intermittent connectivity issues during that time.

beetle back up

admin — Sun, 29 Nov 2009 12:52:45 +0000

Beetle has been rebooted
and everything appears back up and responding normally.

Beetle was hard locked

admin — Sun, 29 Nov 2009 12:26:21 +0000

It looks like beetle was complaining and was
hard locked and need to be reset.

We are in the processes of a reboot.