General Outages

« Previous Entries Next Entries »

PHX Data Center Scheduled Maintenance – 03/21

Wednesday, March 20th, 2013

A planned maintenance on the network will occur on Thursday, March 21 from 1:00 a.m. to 6:00 a.m. Mountain Standard Time (MST). During this maintenance window, we will be replacing hardware in one of our routing device modules, and a brief network disruption of about 20 – 30 minutes is anticipated. The need for this maintenance was identified through our […]

PHX Data Center – Scheduled Maintenance 03/13

Tuesday, March 12th, 2013

A planned maintenance is scheduled at our Phoenix data center location on Wednesday March 13, 2013 from 10 a.m. to 11:00 a.m. Mountain Standard Time (MST). We anticipate a brief network disruption of no longer than 30 minutes to your connectivity during this one-hour maintenance, and our Network Engineering Team will be taking all necessary precautions to mitigate any […]

ATL – Network Wide Outage

Tuesday, March 5th, 2013

All services are 100% back up. Still putting out spot fires on MySQL issues.  Thank you so much for your patience today! You are all AMAZING! ______________________________________________________________________________________________________________________________ We are experiencing a network wide outage at our Atlanta data center due to UPS system. We are currently bringing all equipment back online.  We should have everything […]

Scheduled Maintenance – PHX Data Center 10/10

Thursday, October 4th, 2012

A planned maintenance on the Phoenix data center network will be taking place on Wednesday, October 10th, 2012 from 1:00 a.m. Mountain Standard Time (MST) to 4:00 a.m. MST. During this 2 hour maintenance we will be upgrading the code on our access devices. While a network outage of not more than 30 minutes should […]

Civic Server – Scheduled CPU & RAM Maintenance 09/11

Monday, September 10th, 2012

Our support team team will be upgrading the CPU & RAM on the civic.icertified.net.  We will be performing this maintenance between the hours of 10:00am and 12:30pm EST on 09/11/12 (Tuesday).  While we will take every precaution to minimize the impact, there will be downtime during this maintenance window while the upgrade is completed.

Civic Server – Scheduled RAID Card Maintenance 09/06

Thursday, September 6th, 2012

Our support team team will be replacing a failing RAID card on the civic.icertified.net.  We will be performing this maintenance between the hours of 10:00am and 12:30pm EST on 09/06/12 (Wednesday).  While we will take every precaution to minimize the impact, there will be downtime during this maintenance window while the upgrade is completed.

Civic – UP!

Thursday, August 30th, 2012

Civic server finished reboot and is currently up and running.

Civic – Reboot

Wednesday, August 29th, 2012

civic server is currently being rebooted and running fsck.

Boxster Server – RAID/Drive Failure

Friday, August 10th, 2012

ALL ACCOUNT HAVE BEEN RESTORED AT THIS TIME. Please contact support team if you are encountering any issues. Update: Hardware is now in place and server being reloaded. We should be able to begin restoring accounts within a couple of hours. Our apologies for the extended delay There has been a multiple drive RAID array […]

Scheduled Maintenance – PHX Data Center 08/16

Wednesday, August 8th, 2012

We will be performing this maintenance between the hours of 1:00am and 6:00am MST on 08/14/2012 (Tuesday). During this time, we will be making routing changes to our core routers in the Backend network as the final step toward completing our Network Stabilization project. While the upgrade is occurring, a network disruption is anticipated. However, […]

« Previous Entries Next Entries »