General Outages

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PHX Data Center – Scheduled Maintenance 09/22

Wednesday, September 21st, 2011

A planned maintenance on the Phoenix network will take place on Thursday, September 22 from 12:00 a.m. to 5 a.m. MST
This maintenance is another step in the process to upgrade our network, and during this five-hour window, some customers may experience periods of intermittent connectivity.
Our Network Engineering Team will be taking all necessary precautions to [...]

PHX Data Center Scheduled Maintenance 09/15/11

Wednesday, September 14th, 2011

We shall be performing a network maintenance in our Phoenix date center to replace a device in the core network. We shall be taking all the necessary steps to reduce the impact, however customers might experience intermittent connectivity issues for the duration of the maintenance.
The Maintenance shall take place Thursday, September 15th 2011 between midnight [...]

Belair Server Issues ***RESOLVED***

Sunday, August 7th, 2011

We are having issues with the Belair Server at the moment, we are working on a resolution. Currently there is no ETA. We will update as soon as we have it resolved.
***UPDATED***
We had a hardware failure on the RAID Card for Belair. We have replaced the card and the server is back [...]

Email Server on Maybach ***RESOLVED***

Sunday, July 31st, 2011

***RESOLVED****
We have resolved the issues with the email server on Maybach.
We are experiencing issues with the email server excepting passwords when trying to send or receive emails. We are currently working on this issue.

PHX Data Center Network Issues ***RESOLVED***

Thursday, June 23rd, 2011

This issue has been resolved. Please contact us if you are still experiencing difficulties.
Our PHX data center is currently experiencing some network difficulities. Our engineers are working on the issues. We will update when more information is available.

Integra Server

Saturday, June 18th, 2011

We are currently experinceing issues with the Integra Server. We are currently working on this and should have it up shorly.

Panamera Server Issues

Saturday, April 30th, 2011

We are currently having issues with the Panamera Server we are in the process of a reboot on it.

Live Chat is Alive!

Friday, April 22nd, 2011

Live chat is back up and ready for you!

PHX Data Center – Scheduled Maintenance 02/28

Friday, February 25th, 2011

We will be performing network maintenance starting Monday, February 28, 2010. The purpose of this maintenance is to implement a few changes to our core network which will help stabilize our routes in the event of one of our peers is experiencing an outage or performing network maintenance. The window will run from 12:00AM MST [...]

PHX Data Center – Network Maintenance 01/27/11

Wednesday, January 26th, 2011

We will be performing this maintenance between the hours of 11:00pm and 4:00am MST on 01/27/11 (Thursday). Our team will will be making network modifications and expanding network capacity. This upgrade will provide better latency and speeds. Of course, while we will take every precaution to minimize the impact, you may experience intermittent connectivity [...]

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