Certified Hosting Status » General Outages

Avenger Server Issues

admin — Sat, 21 Jan 2012 19:43:46 +0000

We are currently having issues with the Avenger Server. We are looking into this and hope to have a resolution shortly.

Scheduled Maintenance PHX Data Center – 01/17

admin — Sun, 15 Jan 2012 18:01:39 +0000

A scheduled maintenance window will occur on Tuesday, January 17, 2012 from 11:00 p.m. Mountain Standard Time (MST) until 2:00 a.m. MST on Wednesday, January 18. During this three-hour maintenance, our Network Engineers will be adding a switch blade to each of our core routers to provide additional port density for future network growth. Please note that this maintenance should not affect your services with us.

PHX Data Center Scheduled Maintenance 01/01

admin — Fri, 30 Dec 2011 19:36:47 +0000

A maintenance window will take place at our Phoenix data center from 11:00 p.m. Mountain Standard Time (MST) on January 1, 2012 to 2:00 a.m. MST on January 2. The purpose of this maintenance is to bring additional circuits from some carriers within our facility into our bandwidth blend. This should result in increased capacity and added redundancy to each of our existing carriers.

Please note that this maintenance should not affect your services. However if you notice any problems during the maintenance window please feel free to contact us.

PHX Data Center – Scheduled Network Maintenance 12/11/11

admin — Fri, 09 Dec 2011 22:20:40 +0000

Sunday December 11, at 11:00 p.m. Mountain Standard Time (MST), with an projected completion of Monday December 12, at 2:00 a.m. MST. During this maintenance our network engineers will introduce a new primary core router to the network, as well as move a portion of our client base over to this new device. As mentioned before, the addition of this core router is another step towards improving our network performance, stability, and throughput. Please note that during this maintenance some clients may see intermittent connectivity issues through-out the length of the maintenance.

PHX Data Center Maintenance 12/01

admin — Wed, 30 Nov 2011 03:49:46 +0000

We will be performing scheduled maintenance at our Phoenix data center on December 1 from 12:00 a.m. to 5:00 a.m. Mountain Standard Time.

This maintenance will bring additional circuits from our existing carriers into our blend, for increased capacity and added redundancy throughout the network. Please note that during the five-hour maintenance you may notice some intermittent connectivity issues while the BGP tables converge on all our edge routers.

PHX Data Center Maintenance 11/17

admin — Tue, 15 Nov 2011 18:56:52 +0000

In our ongoing efforts to provide you with the best network experience and service, our network engineering team will perform a network maintenance on Thursday, November 17 2011 from 10:00 a.m. to 6:00 p.m. Mountain Standard Time (MST).

The purpose of this maintenance is to add an additional backend core switch in order to increase our back-end’s network capacity. In addition, we will be moving some of the existing switch uplinks over to the new core switch. This network maintenance will not affect Internet public traffic, unless services depend on back-end connections. Please note that each switch will take a few minutes to complete and downtown per switch will be intermittent through the maintenance time frame.

PHX Data Center Maintenance 11/01

admin — Fri, 28 Oct 2011 19:00:52 +0000

Our Network Operations team will perform a planned Network Maintenance on Tuesday, November 1 from 12:00 a.m. (midnight) Mountain Standard Time (MST) to 7:00 a.m. MST. In our ongoing efforts to improve performance and availability of our network we recently added two new more powerful edge routers. During this maintenance we will be shifting some traffic to these new routers, and bring online two more carriers for additional capacity. This maintenance should not have significant network impact, but you may see some intermittent connectivity problems or some latency during the seven-hour time frame.

PHX Data Center Maintenace 10/26

admin — Tue, 25 Oct 2011 17:20:14 +0000

Our Network Operations team will perform a planned Network Maintenance on Wednesday October 26 from 12:00 a.m. (midnight) Mountain Standard Time (MST) to 8:00 a.m. MST. This maintenance is another step in our efforts to keep improving the performance, reliability, and security of our network. Our Network Team will be replacing 2 of our edge routers with more powerful devices in order to help improve network performance and capacity.

To properly perform this maintenance, we will be shifting traffic away from the devices in question in order to prevent long periods of connectivity problems. However during the maintenance window you may still see short periods of intermittent connectivity issues.

PHX Data Center Maintenance – 10/12

admin — Mon, 10 Oct 2011 16:42:34 +0000

Our Network Operations team will perform a planned Network Maintenance on Wednesday October 12 from 12:00 a.m. (midnight (MST) to 10:00 a.m. MST.

This maintenance is another step in our efforts to keep improving
the performance, reliability, and security of our network. Our Network Team will be adding a new core router to enhance the connectivity you receive.

To properly perform this maintenance, we will be moving clients to the new device during the ten-hour window. As such, short periods of intermittent connectivity will occur. To mitigate the duration of any disruptions, we will only move a small number of clients at a time. We apologize for any inconveniences this may cause, and if you have further questions please feel free to contact our support staff.

PHX Data Center – Scheduled Maintenance 09/22

admin — Thu, 22 Sep 2011 02:05:02 +0000

A planned maintenance on the Phoenix network will take place on Thursday, September 22 from 12:00 a.m. to 5 a.m. MST

This maintenance is another step in the process to upgrade our network, and during this five-hour window, some customers may experience periods of intermittent connectivity.

Our Network Engineering Team will be taking all necessary precautions to mitigate any prolonged disruptions, and if you have any questions, please contact tech support at 1.800.547.9995 or
open a support ticket.