General Outages

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PHX Data Center – Scheduled Maintenance 08/22

Friday, August 16th, 2013

A planned maintenance on the Phoenix network will occur on Thursday, August 22, 2013 from 1:00 a.m. to 5:00 a.m. Mountain Standard Time (MST). During this maintenance window, we will be performing code upgrades on the network  that are needed to support our constant growth. A network downtime of 10-15 minutes is anticipated during this four hour maintenance window. Our […]

mugello shared server down – 08/13

Tuesday, August 13th, 2013

The mugello,icertified.net  shared server is under duress at this time due to some accounts abusing resources. We are working feverishly to get this server back up and functional. We appreciate your patience.    

PHX Data Center – Scheduled Maintenance 08/14

Monday, August 12th, 2013

A planned maintenance on the Phoenix NAP network will occur on Wednesday, August 14, 2013 from 1:00 a.m. to 5:00 a.m. Mountain Standard Time (MST). During this maintenance window, we will be performing code upgrades at our Phoenix data center location that are needed to support our constant growth. A network downtime of 10-15 minutes is anticipated during this […]

PHX Data Center – Scheduled Maintenance 08/08

Tuesday, August 6th, 2013

A planned maintenance on the Phoenix NAP Network will occur on Thursday, August 8, 2013 from 1:00 a.m. to 5:00 a.m. Mountain Standard Time (MST). During this maintenance window, we will be performing code upgrades on the network that are needed to support our constant growth. A network downtime of 15-20 minutes is anticipated during this four hour maintenance window. Our […]

PHX Data Center – Scheduled Maintenance 08/01

Monday, July 29th, 2013

A planned maintenance at our Phoenix network will occur on Thursday, August 1, 2013 from 1:00 a.m. to 5:00 a.m. Mountain Standard Time (MST). During this maintenance window, we will be performing code upgrades that are needed to support our constant growth. A  network downtime of 10-15 minutes is anticipated during this four hour  maintenance window. Our Network […]

ATL Data Center – Scheduled Maintenance 06/12

Tuesday, June 11th, 2013

The maintenance window last night occurred as planned and was a total success with no customer affected. The window scheduled for tonight has been delayed for 24 hours until tomorrow night. The window will remain from 3am EDT to 6am EDT, our normal maintenance window hours. The vast majority of customers will feel no impact […]

ATL Data Center – Scheduled Maintenance 06/10-11

Monday, June 10th, 2013

We will be performing upgrades and maintenance on specific parts of our border network over the next two nights during a scheduled maintenance window. We do not anticipate this to negatively affect any customer as the work being performed is on our redundant systems only. All primary systems will remain up and operational during the […]

Bonneville Server – RAID Failure

Wednesday, April 10th, 2013

**ALL ACCOUNTS HAVE BEEN RESTORED AT THIS TIME** Please report any issues as soon as possible to our support team.  Our sincerest apologies for the issue. The bonneville shared server is suffering from RAID failure at this time.  We are working to restore all accounts from a back up at this time. This server has […]

PHX Data Center – Scheduled Maintenance 04/11

Monday, April 8th, 2013

A planned maintenance at our Phoenix network will occur on Thursday, April 11 from 1:00 a.m. to 4:00 a.m. Mountain Standard Time (MST). During this maintenance window, we will be replacing hardware in one of our routing device modules, and a brief network disruption of about 10 – 15 minutes is anticipated.  The need for this maintenance was […]

PHX Data Center – Network Issues

Thursday, March 28th, 2013

We are all back in action. Please contact support team if you encounter any further issues. Thank you for your patience!   Currently experiencing network issues at our PHX location. We will post more details as they become available. Thank you for your patience!

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