16 Aug 8:22 pm

A planned maintenance on the Phoenix network will occur on Thursday, August 22, 2013 from 1:00 a.m. to 5:00 a.m. Mountain Standard Time (MST). During this maintenance window, we will be performing code upgrades on the network  that are needed to support our constant growth. A network downtime of 10-15 minutes is anticipated during this four hour maintenance window.

Our Network Engineering Team will be taking all necessary precautions to mitigate any prolonged connectivity issues during the maintenance window, and if you have any questions, please contact our tech support team.

Posted in: Scheduled Network Maintenance | No Comments »

13 Aug 11:30 am

The mugello,icertified.net  shared server is under duress at this time due to some accounts abusing resources.

We are working feverishly to get this server back up and functional. We appreciate your patience.

 

 

Posted in: Single Server Issue | No Comments »

12 Aug 7:11 pm

A planned maintenance on the Phoenix NAP network will occur on Wednesday, August 14, 2013 from 1:00 a.m. to 5:00 a.m. Mountain Standard Time (MST). During this maintenance window, we will be performing code upgrades at our Phoenix data center location that are needed to support our constant growth. A network downtime of 10-15 minutes is anticipated during this four hour maintenance window.

Our Network Engineering Team will be taking all necessary precautions to mitigate any prolonged connectivity issues during the maintenance window, and if you have any questions, please contact our support team.

Posted in: Scheduled Network Maintenance | No Comments »

06 Aug 7:55 pm

A planned maintenance on the Phoenix NAP Network will occur on Thursday, August 8, 2013 from 1:00 a.m. to 5:00 a.m. Mountain Standard Time (MST). During this maintenance window, we will be performing code upgrades on the network that are needed to support our constant growth. A network downtime of 15-20 minutes is anticipated during this four hour maintenance window.

Our Network Engineering Team will be taking all necessary precautions to mitigate any prolonged connectivity issues during the maintenance window.

We appreciate your patience while we perform these necessary upgrades and maintenance.

Posted in: Scheduled Network Maintenance | No Comments »

29 Jul 8:15 pm

A planned maintenance at our Phoenix network will occur on Thursday, August 1, 2013 from 1:00 a.m. to 5:00 a.m. Mountain Standard Time (MST). During this maintenance window, we will be performing code upgrades that are needed to support our constant growth. A  network downtime of 10-15 minutes is anticipated during this four hour  maintenance window.

Our Network Engineering Team will be taking all necessary precautions to mitigate any prolonged connectivity issues during the maintenance window, and if you have any questions, please contact the support team.

Posted in: Scheduled Network Maintenance | No Comments »

11 Jun 7:00 pm

The maintenance window last night occurred as planned and was a total success with no customer affected. The window scheduled for tonight has been delayed for 24 hours until tomorrow night. The window will remain from 3am EDT to 6am EDT, our normal maintenance window hours. The vast majority of customers will feel no impact to the anything done during tomorrow night’s maintenance window. A select few customers will experience a very brief interruption of less than one minute to less than 5 minutes while some parts of the core are brought back into production at the conclusion of the upgrades.

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10 Jun 8:04 pm

We will be performing upgrades and maintenance on specific parts of our border network over the next two nights during a scheduled maintenance window. We do not anticipate this to negatively affect any customer as the work being performed is on our redundant systems only. All primary systems will remain up and operational during the window. The maintenance will take place during our normal maintenance window of 3am EDT to 6am EDT.

Posted in: Scheduled Network Maintenance, Uncategorized | No Comments »

10 Apr 12:28 pm

**ALL ACCOUNTS HAVE BEEN RESTORED AT THIS TIME**

Please report any issues as soon as possible to our support team.  Our sincerest apologies for the issue.

The bonneville shared server is suffering from RAID failure at this time.  We are working to restore all accounts from a back up at this time.

This server has large number of files and unfortunately we do not have an ETA just yet.  We will be keeping the status page updated.

Thank you for your patience.

Posted in: Single Server Issue | No Comments »

08 Apr 6:40 pm

A planned maintenance at our Phoenix network will occur on Thursday, April 11 from 1:00 a.m. to 4:00 a.m. Mountain Standard Time (MST). During this maintenance window, we will be replacing hardware in one of our routing device modules, and a brief network disruption of about 10 – 15 minutes is anticipated.  The need for this maintenance was identified through our monitoring systems and processes, and it is being implemented as a precaution against any future disruptions.

Our Network Engineering Team will be taking all necessary precautions to mitigate any prolonged connectivity issues during the maintenance window.

Posted in: Scheduled Network Maintenance | No Comments »

28 Mar 10:03 pm

We are all back in action. Please contact support team if you encounter any further issues. Thank you for your patience!

 

Currently experiencing network issues at our PHX location. We will post more details as they become available.
Thank you for your patience!

Posted in: Network Outages | No Comments »

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